Terms and Conditions

Effective Date: January 2025
Last Updated: January 2025

1. Introduction and Acceptance

1.1 Agreement to Terms

These Terms and Conditions (“Terms”, “Agreement”) constitute a legally binding contract between you (“Player”, “User”, “you”) and Donbet Casino (“Donbet”, “Platform”, “we”, “us”, “our”), operated under Curaçao eGaming licence through corporate structures linked to Santeda International B.V. By registering an account, accessing the website at donbet.com, m.donbet.co, or any associated domain, or using any services offered by Donbet Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy, Responsible Gambling Policy, and any supplementary rules specific to individual games, promotions, or tournaments.

1.2 Amendments

Donbet reserves the right to modify, amend, or update these Terms at any time without prior notice. Continued use of the Platform following any such changes constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically. Material changes will be communicated via email to your registered address or through prominent notices on the website.

1.3 Language

These Terms are published in English. In the event of any discrepancy between the English version and any translation, the English version shall prevail.

2. Eligibility and Registration

You must be at least 18 years of age (or the legal age of majority in your jurisdiction, whichever is higher) to register an account and use the services offered by Donbet Casino. By registering, you represent and warrant that you meet this age requirement and possess the legal capacity to enter into this Agreement.

2.2 Jurisdiction and Restricted Territories

It is your sole responsibility to ensure that your use of the Platform is lawful in your jurisdiction of residence. Players from the following territories are prohibited from registering or using real-money services: United States of America and its territories, and any other jurisdictions where online gambling is prohibited by law. Donbet reserves the right to restrict access from additional jurisdictions at its discretion without prior notice.

2.3 Account Registration

To create an account, you must provide accurate, current, and complete information during the registration process, including but not limited to:

  • Full legal name
  • Valid email address
  • Date of birth
  • Country of residence
  • Secure password

You agree to maintain and promptly update this information to ensure accuracy. Providing false, misleading, or fraudulent information constitutes a material breach of these Terms and may result in immediate account suspension or termination and forfeiture of funds.

2.4 Single Account Limitation

Each Player is permitted to hold only one account with Donbet Casino. Multiple accounts registered by the same person, household, IP address, device, or payment method are strictly prohibited. Detection of duplicate accounts will result in closure of all such accounts, cancellation of bonuses and winnings, and potential forfeiture of balances.

2.5 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account. You must notify Donbet immediately of any unauthorized access or security breach. Donbet will not be liable for losses arising from unauthorized account use unless such breach results from our gross negligence.

3. Know Your Customer (KYC) and Verification

3.1 Verification Requirements

In accordance with our Curaçao eGaming licence obligations and anti-money laundering regulations, Donbet requires all Players to complete identity verification procedures. Verification must be completed before you can:

  • Withdraw funds from your account
  • Access certain promotions or VIP benefits
  • Make cumulative deposits or withdrawals exceeding specified thresholds

3.2 Required Documentation

Verification typically requires submission of the following documents from your account dashboard:

  • Proof of Identity: Government-issued photo identification (passport, national ID card, or driver’s licence)
  • Proof of Address: Recent utility bill, bank statement, or government correspondence (dated within the last 90 days)
  • Proof of Payment Method: Clear images of credit/debit cards (middle digits obscured), screenshots of e-wallet accounts, or cryptocurrency wallet addresses

3.3 Enhanced Due Diligence

Donbet reserves the right to request additional documentation, including source-of-funds evidence, for enhanced due diligence in cases involving:

  • Large or unusual transaction patterns
  • Withdrawals exceeding €5,000 cumulatively
  • Indicators of potential problem gambling
  • Suspicion of fraudulent activity or money laundering

3.4 Processing Timeframes

Standard verification reviews are completed within 24 hours of receiving complete and legible documentation. Enhanced due diligence may require up to five business days. Failure to provide requested documentation within 30 days may result in account restrictions or closure.

3.5 Retention of Funds Pending Verification

Donbet may withhold withdrawal processing until verification is satisfactorily completed. In cases where verification fails or is not completed, Donbet reserves the right to return deposited funds (minus any transaction fees) to the original payment source and close the account.

4. Deposits and Payment Methods

4.1 Accepted Payment Methods

Donbet accepts deposits via the following methods:

  • Credit and Debit Cards: Visa, Mastercard, Maestro
  • E-Wallets: Skrill, Neteller, ecoPayz, AstroPay
  • Prepaid Vouchers: Paysafecard
  • Bank Transfers: SEPA and international wire transfers
  • Cryptocurrencies: Bitcoin, Ethereum, Litecoin, and other supported digital assets

Visit the payment methods section for a complete list of available options in your region.

4.2 Supported Currencies

Donbet supports the following currencies: EUR, USD, GBP, AUD, BRL, CAD, PLN, and ARS. Your account currency is selected during registration and cannot be changed thereafter. Exchange rate fluctuations are borne by the Player.

4.3 Minimum and Maximum Deposits

Minimum deposit amounts vary by payment method and typically start at €10 for most methods, with certain promotional offers requiring higher qualifying deposits (e.g., €20 for the standard casino welcome bonus, €50 for crypto welcome bonuses). Maximum deposit limits are set per transaction and per method; contact customer support for specific thresholds.

4.4 Processing Times and Fees

Deposits are typically credited to your account instantly or within minutes, depending on the payment method and payment processor. Donbet does not charge deposit fees; however, your payment provider may impose its own charges, which are beyond our control.

4.5 Payment Method Ownership

All deposits must originate from a payment source registered in your own name. Third-party deposits are strictly prohibited. If Donbet identifies that funds have been deposited from a third-party account, the deposit will be returned (minus fees), bonuses voided, and the account may be suspended or closed.

5. Withdrawals

5.1 Withdrawal Methods

Withdrawals are processed using the same payment method as the initial deposit wherever possible. Supported withdrawal methods include:

  • E-wallets (Skrill, Neteller, ecoPayz)
  • Credit/Debit Cards (Visa, Mastercard)
  • Bank Transfers (SEPA and international wire)
  • Cryptocurrencies (Bitcoin, Ethereum, Litecoin)

5.2 Minimum and Maximum Withdrawals

  • Minimum Withdrawal: €10–€20, depending on payment method
  • Maximum Withdrawals:
    • Per transaction: €2,000–€10,000 (method-dependent)
    • Weekly limit: €7,500–€25,000 (method-dependent)
    • Monthly limit: €15,000+ (method-dependent)

Higher limits may be available for VIP members or upon special request.

5.3 Processing Timeframes

Withdrawal processing times vary by method:

  • E-Wallets and Cryptocurrency: 0–24 hours
  • Credit/Debit Cards: 3–5 business days
  • Bank Transfers: 2–5 business days

All withdrawal requests are subject to initial security and verification checks, which may add up to 24 hours to the processing time.

5.4 Withdrawal Fees

Donbet does not impose withdrawal fees for most methods. However:

  • Bank wire transfers may incur third-party fees up to €16, charged by your bank
  • E-wallet providers (Skrill, Neteller) may charge 2–3% for withdrawals
  • Cryptocurrency withdrawals are subject to blockchain network fees, which Donbet covers; external wallet fees remain your responsibility

5.5 Conditions for Withdrawal

Withdrawals are subject to the following conditions:

  • Account verification must be completed
  • Any applicable bonus wagering requirements must be fulfilled
  • Real-money funds are withdrawn before bonus funds
  • The Platform must not detect any fraudulent activity, money laundering, or breach of Terms

5.6 Cancellation of Withdrawals

Donbet reserves the right to cancel or delay withdrawals in cases of:

  • Incomplete or failed verification
  • Unfulfilled wagering requirements
  • Suspected fraud, collusion, or breach of Terms
  • Chargebacks or disputed transactions
  • Play from restricted jurisdictions

In such cases, deposited funds may be returned to the original payment source after deduction of fees, and any bonuses and winnings may be forfeited.

6. Bonuses and Promotions

6.1 General Bonus Terms

All bonuses, promotions, free spins, and loyalty rewards offered by Donbet are subject to these Terms and any specific promotional terms published on the bonuses page. By claiming a bonus, you agree to comply with all associated conditions.

6.2 Welcome Bonuses

6.2.1 Casino Welcome Bonus

New Players may claim a casino welcome bonus of 150% up to €750 plus 50 free spins on eligible slot games. Terms:

  • Minimum Deposit: €20
  • Maximum Bonus: €750 (on a deposit of €500)
  • Wagering Requirement: 30x (deposit + bonus + free spin winnings)
  • Maximum Bet: €5 per spin while wagering
  • Validity: 30 days from activation
  • Eligible Games: Slots only; live casino, table games, and certain progressive jackpots excluded

6.2.2 Crypto Welcome Bonus

Players making their first deposit via cryptocurrency may claim 170% up to €1,000 plus 100 free spins. Terms:

  • Minimum Deposit: €50
  • Maximum Bonus: €1,000
  • Wagering Requirement: 30x (deposit + bonus + free spin winnings)
  • Maximum Bet: €5 per spin while wagering
  • Validity: 30 days from activation
  • Eligible Games: Slots only

6.2.3 Sports Welcome Bonus

New sports bettors may claim 120% up to €600 plus 20 free spins. Terms:

  • Minimum Deposit: €20
  • Wagering Requirement: 10x (deposit + bonus) on sports bets at minimum odds of 1.4 across at least two events; 30x on free spin winnings
  • Validity: 30 days from activation

6.3 Loyalty and Ongoing Promotions

6.3.1 Mafia Room VIP Programme

Donbet operates the “Mafia Room,” a tiered loyalty programme with eight levels: Associate, Soldier, Caporegime, Underboss, Consigliere, Boss, Godfather, and Don. Players earn points through real-money wagering and progress through tiers, unlocking benefits such as:

  • Higher withdrawal limits
  • Personalised bonuses
  • Dedicated account managers
  • Exclusive gifts and invitations

Certain games (live casino, some slots) do not contribute points. A minimum of 500 points is required to redeem rewards.

6.3.2 Cashback Offer

Eligible Players may receive a 10% loyalty cashback subject to:

  • Cumulative deposits exceeding €100 since last bonus or withdrawal
  • All sports bets settled and account balance below €1
  • Maximum cashback: €500 per claim
  • Must be requested via live chat or email
  • Availability: 15 days from eligibility
  • Cannot be combined with other promotions

6.4 Wagering Requirements

Unless otherwise stated, all deposit bonuses and free spin winnings are subject to wagering requirements ranging from 30x to 35x the sum of deposit and bonus. Wagering contribution rates by game type:

Game TypeContribution
Slots100%
Table Games (RNG)10%
Live Casino5%
Video Poker10%
Crash/Instant Win100%
Sports BettingPer specific terms

6.5 Bonus Restrictions

  • Bonuses are available once per Player, household, IP address, and device
  • Maximum bet while wagering: €5 (or currency equivalent) per spin/hand/bet
  • Bets exceeding the maximum do not count toward wagering
  • Real-money funds are used before bonus funds
  • Bonuses expire if wagering is not completed within the validity period
  • Donbet reserves the right to void bonuses and winnings in cases of abuse, fraud, or breach of Terms

6.6 Bonus Abuse

Activities constituting bonus abuse include but are not limited to:

  • Creating multiple accounts to claim bonuses
  • Coordinated play or collusion
  • Betting patterns designed solely to clear wagering (e.g., low-risk hedging)
  • Use of automated tools or bots

Detection of bonus abuse will result in forfeiture of bonuses, cancellation of winnings, and potential account closure.

7. Games and Gameplay

7.1 Game Portfolio

Donbet offers a comprehensive gaming library comprising:

  • Slots: Over 3,000 titles from leading providers including Pragmatic Play, Play’n GO, NetEnt, Red Tiger, Microgaming, and others
  • Live Casino: Approximately 200 live dealer tables (blackjack, roulette, baccarat, game shows) powered by Evolution and other studios
  • Table Games (RNG): Approximately 150 variants of blackjack, roulette, baccarat, and casino poker
  • Video Poker: Around 40 variants including Jacks or Better, Deuces Wild, and multi-hand games
  • Crash and Instant Win: Approximately 100 titles including Aviator, Chicken, Dino, Plinko, and branded mini-games
  • Jackpots: Around 80 progressive jackpot slots

Explore the full catalogue in the casino section.

7.2 Game Fairness and RNG Certification

All RNG-based games are operated using certified Random Number Generator software audited by independent testing laboratories. Live casino games are conducted by trained dealers in licensed studios under video surveillance. Return-to-Player (RTP) percentages are displayed within individual game information panels, typically ranging from 94% to 99.9% depending on game type.

7.3 Game Rules and Paytables

Each game is governed by its own rules, paytables, and RTP, which are accessible within the game interface. It is your responsibility to familiarize yourself with these rules before playing. Disputes regarding game outcomes are resolved according to the game provider’s records and server logs, which are final and binding.

7.4 Demo Mode

Most RNG-based games (slots, table games, video poker) are available in free-play or demo mode. Live casino games and certain mini-games require real-money play and are not available in demo mode.

7.5 Game Malfunction

In the event of a game malfunction, system failure, or communication error:

  • All affected bets and payouts are void
  • Donbet will investigate and resolve disputes in accordance with server logs and provider records
  • Any funds incorrectly credited due to malfunction will be deducted from your account

7.6 Responsible Use of Games

Players are encouraged to use all gaming services responsibly. For support, please visit our Responsible Gambling page or contact organisations such as GamCare, BeGambleAware, or Gambling Therapy.

8. Sports Betting

8.1 Sportsbook Overview

Donbet operates a full sportsbook offering markets across international and regional sports leagues, including:

  • Pre-match betting (match results, over/under, handicaps, player props)
  • Live betting with real-time odds
  • Esports markets
  • Accumulators and system bets

Visit the sportsbook section for current markets and odds.

8.2 Betting Rules

Each sport and market is governed by specific betting rules published in the sportsbook section. Key principles:

  • All bets are accepted subject to odds and availability at the time of placement
  • Donbet reserves the right to void bets placed at incorrect odds due to technical error
  • Settlement is based on official results from recognized governing bodies
  • Live betting odds fluctuate in real time; your bet is confirmed at the odds displayed when accepted

8.3 Voided and Cancelled Events

If an event is postponed, abandoned, or cancelled:

  • Pre-match bets may be voided and stakes returned, depending on sport-specific rules
  • Live bets are typically settled based on the score at the time of suspension or according to official governing body decisions

8.4 Maximum Winnings and Limits

Donbet enforces maximum payout limits per bet slip, per day, and per event, which vary by sport and market. Contact customer support for specific thresholds. VIP members may qualify for higher limits.

9. Live Casino

9.1 Live Dealer Services

Donbet’s live casino section streams real-time table games hosted by professional dealers in licensed studios. Games include:

  • Multiple variants of blackjack, roulette, and baccarat
  • Game shows (Crazy Time, Deal or No Deal, etc.)
  • Dragon Tiger and other regional games

9.2 Live Casino Conduct

When participating in live casino games, you agree to:

  • Behave respectfully toward dealers and other players
  • Refrain from abusive, offensive, or inappropriate language in chat
  • Not attempt to influence, intimidate, or collude with dealers or other players

Violations may result in chat restrictions, game bans, or account suspension.

9.3 Technical Requirements

Live casino games require stable internet connectivity and compatible devices. Donbet is not liable for losses due to connection failures, device malfunctions, or browser incompatibility.

10. Tournaments and Leaderboards

10.1 Participation

Donbet regularly hosts tournaments and leaderboard competitions across slots, mini-games, and casino races. Participation terms are published on the tournaments page and include:

  • Eligibility criteria (active players, minimum wagering, etc.)
  • Prize pools and distribution schedules
  • Qualifying period and countdown timers
  • Points or wagering metrics used for ranking

10.2 Prize Awards

Tournament prizes are awarded as cash, bonus funds, or free spins, as specified in the promotional terms. Bonus prizes are subject to standard wagering requirements unless otherwise stated.

10.3 Disqualification

Donbet reserves the right to disqualify participants for:

  • Bonus abuse or irregular play patterns
  • Use of multiple accounts
  • Violation of Terms or promotional rules

Disqualified participants forfeit all prizes.

11. Responsible Gambling

11.1 Commitment

Donbet is committed to promoting responsible gambling and preventing gambling-related harm. We provide tools and resources to help Players maintain control over their gaming activity.

11.2 Self-Assessment

Players are encouraged to regularly assess their gambling behaviour using self-assessment tools available on our platform. Warning signs of problem gambling include:

  • Spending more time or money than intended
  • Gambling to escape problems or negative emotions
  • Borrowing money or selling assets to gamble
  • Neglecting work, relationships, or responsibilities due to gambling

11.3 Account Controls

11.3.1 Deposit Limits

Players may set daily, weekly, or monthly deposit limits from their account settings. Limit increases take effect after a 24-hour cooling-off period; decreases are immediate.

11.3.2 Time-Out (Cooling-Off Period)

Players may request a temporary account suspension (time-out) for periods ranging from 24 hours to 30 days. During this period, you cannot log in, deposit, or play.

11.3.3 Self-Exclusion

Players may request self-exclusion for a minimum of six months or permanently. Self-exclusion requests must be submitted via email to support with the subject line “Self-Exclusion Request” and include:

  • Full name and date of birth
  • Registered email address
  • Desired exclusion period

Self-exclusion applies across all Donbet domains and affiliated brands operated by Santeda International B.V. Once activated, your account will be closed immediately, all pending bonuses voided, and withdrawable funds processed. Self-exclusion cannot be reversed during the chosen period.

11.4 External Support Resources

For professional help with gambling-related issues, please contact:

11.5 Enhanced Due Diligence for At-Risk Players

Donbet monitors player activity for indicators of problem gambling, including rapid deposit escalation, extended session durations, and reverse withdrawal patterns. Where such indicators are detected, we may:

  • Contact you to conduct a welfare check
  • Request source-of-funds documentation
  • Impose deposit or loss limits
  • Restrict or suspend your account

These measures are protective and non-punitive, designed to safeguard player welfare.

12. Prohibited Activities

12.1 Fraudulent Conduct

The following activities are strictly prohibited and constitute material breaches of these Terms:

  • Providing false, misleading, or fraudulent information during registration or verification
  • Using stolen, counterfeit, or third-party payment methods
  • Engaging in money laundering, terrorist financing, or other criminal activity
  • Creating multiple accounts to circumvent restrictions or abuse bonuses
  • Colluding with other players or dealers to gain unfair advantage
  • Using automated tools, bots, or scripts to place bets or manipulate gameplay
  • Exploiting software errors, bugs, or system vulnerabilities
  • Chargebacks or disputed transactions made in bad faith

12.2 Consequences

Detection of prohibited activities will result in:

  • Immediate suspension or termination of your account
  • Voiding of all bonuses, winnings, and pending withdrawals
  • Forfeiture of account balance (except original deposits, at Donbet’s discretion)
  • Reporting to relevant regulatory and law enforcement authorities
  • Legal action to recover damages

12.3 Anti-Money Laundering (AML) Compliance

Donbet complies with international AML standards. We reserve the right to:

  • Conduct enhanced due diligence on suspicious transactions
  • Report unusual activity to regulatory authorities
  • Freeze or return funds linked to criminal proceeds

13. Intellectual Property

13.1 Ownership

All content on the Donbet platform, including but not limited to text, graphics, logos, icons, images, audio clips, video, software, and data compilations, is the property of Donbet, its licensors, or its content providers and is protected by international copyright, trademark, and other intellectual property laws.

13.2 Limited Licence

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. You may not:

  • Copy, reproduce, distribute, or publicly display any content without prior written permission
  • Modify, reverse engineer, decompile, or disassemble any software or games
  • Use the Platform or its content for commercial purposes
  • Frame or mirror any portion of the Platform

13.3 Trademarks

“Donbet,” “Donbet Casino,” the Don mascot, and all related logos and slogans are trademarks of Donbet and Santeda International B.V. Use of these marks without express written consent is prohibited.

14. Limitation of Liability

14.1 No Warranties

The Platform and all services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that the Platform will be uninterrupted, secure, or error-free
  • Warranties regarding the accuracy or reliability of information or results

14.2 Limitation of Liability

To the maximum extent permitted by law, Donbet, its affiliates, directors, employees, and licensors shall not be liable for:

  • Any indirect, incidental, consequential, special, or punitive damages
  • Loss of profits, revenue, data, or goodwill
  • Damages arising from use or inability to use the Platform
  • Damages arising from unauthorized access to your account
  • Damages resulting from third-party payment processor errors or delays

Our total liability to you for all claims arising from your use of the Platform shall not exceed the amount you have deposited into your account during the twelve months preceding the claim, or €100, whichever is lower.

14.3 Force Majeure

Donbet is not liable for any delay or failure to perform obligations under these Terms due to causes beyond our reasonable control, including but not limited to:

  • Acts of God (earthquakes, floods, storms)
  • War, terrorism, civil unrest
  • Government actions, regulations, or sanctions
  • Internet or telecommunications failures
  • Payment processor or banking system disruptions
  • Software provider outages or license revocations

15. Disputes and Complaints

15.1 Customer Support

If you have a complaint or dispute regarding your account, gameplay, or a transaction, please contact our customer support team via:

Please provide your account username, a detailed description of the issue, and any supporting documentation (screenshots, transaction IDs, etc.).

15.2 Internal Dispute Resolution

Donbet will investigate and respond to complaints within 7 business days. If the matter requires further review, we will acknowledge receipt and provide an estimated resolution timeframe. We aim to resolve all disputes fairly and in accordance with these Terms and applicable regulatory requirements.

15.3 Escalation to Licensing Authority

If you are dissatisfied with Donbet’s resolution of your complaint, you may escalate the matter to the Curaçao eGaming licensing authority:

Curaçao eGaming
Email: [email protected]
Website: www.curacao-egaming.com

15.4 Alternative Dispute Resolution (ADR)

Players may also seek assistance from independent ADR services recognized by international gambling regulators. Participation in ADR is voluntary and does not affect your legal rights.

16. Account Closure and Termination

16.1 Voluntary Closure

You may request voluntary closure of your account at any time by contacting customer support. Upon closure:

  • Any remaining real-money balance will be returned to your registered payment method
  • Active bonuses and bonus winnings will be forfeited
  • You will not be able to reopen your account for at least 6 months

16.2 Termination by Donbet

Donbet reserves the right to suspend, restrict, or permanently close your account at any time if:

  • You breach any provision of these Terms
  • We detect fraudulent, abusive, or illegal activity
  • You fail to complete verification within required timeframes
  • You are found to be under the legal gambling age
  • We are required to do so by law or regulatory directive

16.3 Consequences of Termination

Upon termination by Donbet:

  • All bonuses, pending bets, and winnings may be voided
  • Real-money deposits may be returned (minus applicable fees and chargebacks) or forfeited, depending on the nature of the breach
  • You must cease all use of the Platform immediately

16.4 Survival

Sections of these Terms that by their nature should survive termination (including intellectual property, limitation of liability, dispute resolution, and governing law) shall remain in effect.

17. Privacy and Data Protection

17.1 Data Collection and Use

Donbet collects and processes personal data in accordance with our Privacy Policy, which forms an integral part of this Agreement. By using the Platform, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.

17.2 Data Security

We implement industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no system is completely secure, and we cannot guarantee absolute security.

17.3 Marketing Communications

You may receive promotional emails, SMS messages, or push notifications from Donbet regarding bonuses, tournaments, and new features. You can opt out of marketing communications at any time via account settings or by contacting support.

17.4 Third-Party Disclosure

We do not sell your personal data. We may share information with:

  • Payment processors and verification providers
  • Software providers and game studios
  • Regulatory authorities and law enforcement (as required by law)
  • Affiliated brands within the Santeda International B.V. network

18. Miscellaneous Provisions

18.1 Entire Agreement

These Terms, together with the Privacy Policy, Responsible Gambling Policy, and any game-specific or promotional rules, constitute the entire agreement between you and Donbet and supersede all prior agreements, representations, and understandings.

18.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

18.3 Waiver

Failure by Donbet to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

18.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without Donbet’s prior written consent. Donbet may assign or transfer these Terms to any affiliated entity or third party without notice.

18.5 Third-Party Rights

These Terms do not confer any rights on third parties, except where explicitly stated.

19. Governing Law and Jurisdiction

19.1 Governing Law

These Terms are governed by and construed in accordance with the laws of Curaçao, without regard to its conflict of law principles.

19.2 Dispute Resolution

Any disputes arising from or relating to these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of Curaçao, except where alternative dispute resolution mechanisms (as described in Section 15) are available and agreed upon.

20. Contact Information

For questions, support requests, or to exercise your rights under these Terms, please contact us:

Donbet Casino Customer Support
Email: [email protected]
Live Chat: Available 24/7 via the website
Website: www.donbet.com

For self-exclusion requests, please use the subject line “Self-Exclusion Request” and include your full account details.

21. Acknowledgment

By registering an account and using Donbet Casino, you acknowledge that:

  • You have read and understood these Terms in their entirety
  • You agree to be bound by these Terms and all incorporated policies
  • You meet all eligibility requirements, including age and jurisdiction
  • You will use the Platform responsibly and in compliance with all applicable laws

Welcome to Donbet Casino. Play responsibly and enjoy the experience.

Document Version: 1.0
Effective Date: January 2025
Last Updated: January 2025